AGB - Conditions

Terms and Conditions

1. General

1.1

Hereinafter, with the term "GM", is the company

Green Metal designated.

The term "customer" refers to the natural or legal person who enters into a business relationship with GM. The customer confirms to be fully competent.
These General Terms and Conditions apply to any contract concluded between GM and the Customer, excluding any Customer Terms and Conditions (hereinafter referred to as the "Contract"), also in the form of e-commerce transactions on the basis of orders placed by the customer via the www.yourgruenmetall.com digital platform, as well as for any follow-up orders during ongoing business relationships. An order by the customer is considered as acceptance of the present General Terms and Conditions. The following terms and conditions also apply if the customer refers to his own deviating general terms and conditions in the context of the conclusion of the contract and/ or these are printed on documents of the customer, in particular on order forms. Counter-confirmations of the customer with deviating conditions are expressly contradicted. INCOTERMS in the current version of the ICC (International Chamber of Commerce; currently: INCOTERMS 2020) are only valid on the basis of an express written commitment or. express agreement on GM digital by GM and to the extent expressly stated therein.

1.2

GM’s offers are non-binding.

1.3
In the event that the customer has goods reserved with GM via the GM digital platform, such a reservation remains valid only for the period specified in the respective reservation reservation reservation issued to the customer. If the customer does not place an order for the reserved goods within the relevant period, the reservation will be automatically cancelled and GM will no longer be bound by the reservation.

1.4
Orders or changes to confirmed orders by the customer as well as oral agreements shall only be deemed accepted or accepted. binding if confirmed by GM in writing by means of authorised representatives or if the GM does not. expressly agreed upon via the GM digital platform with GM in accordance with the procedures set out therein. Correspondence of any kind that merely confirms the receipt of an order (such as - but not limited to - automatically generated electronic acknowledgements of receipt sent by e-mail for transactions via the GM digital platform, is not considered as acceptance of the actual order. Silence of GM is not considered consent. With regard to the specific technical steps for placing an order via the GM digital platform, the in the GM digital platform or. on the individual purchase flow pages referred to instructions that must be followed. Any other corresponding information obligations are hereby expressly excluded. If the order confirmation of GM contains changes to the order, these changes shall be deemed to have been approved by the customer if he does not object to them within 48 hours. GM assumes no responsibility or liability for any errors in the ordering process. Obligation to check, if not their correction by the customer promptly, but at the latest within 24 hours after receipt of the order confirmation.

1.5

Bei Bestellungen durch den Kunden werden vor Produktion seitens GM, Bestätigungen über Qantität, Qualität, Maß und Oberflächenbeschaffenheit, verlangt, welche vom Kunden zu unterzeichenen bzw. durch andere Formen der Bestätigung zu akzpetieren ist. Bei etwaigen Änderungen sind diese unverzüglich GM bekannt zu geben. Änderungen nach Bestätigung des Kunden, oder nach  Beginn der Produktion, sind mit dementsprechenden Kosten verbunden. GM behält sich das Recht vor die dadurch entstanden Kosten auf den Angebotspreis aufzuschlagen.

1.6
If the customer wants to unilaterally cancel or change the contract after the order confirmation, but at least 72 hours before production (and in the latter case does not agree to such a change), he has a (indebted) toG M Cancellation fee of 10 percent of the cancelled net order value plus any sales tax. In case of a cancellation within 72 hours before production, the cancellation fee is 20 percent of the cancelled net order value plus any sales tax. The customer reserves the right to prove that GM has a lower damage than 10 or. 20 percent of the cancelled net order value has been incurred. GM is obliged to prove that the production has already started at the time of the desired cancellation or. within the next 72 hours.Further claims for damages by GM remain unaffected.

1.7
Contract, order and complaint languages are German, English.